PARTS SALES SUPERVISOR

•Assist customers solve parts problems identify correct parts numbers complete order forms and recommend and sell related items as a service and as requested by customers.

•Work with other Department personnel in order to assist them with parts information as required.

•Maintain a high degree of proficiency with regard to the parts business and functions performed in order to ensure customer confidence and satisfaction with parts service

•Diplomatically handle customers’ complaints in a friendly pleasing and personal manner.

•Offer all required parts and any additional accessories to customers.

•Monitor sales discounts according to department limit and company policy.

•Perform other duties as assigned by the Parts Manager.

•Provide correct parts to the customer

•Provide quotations and estimates within the time frame

•Must be alert to sales opportunities by taking the time to ask customers questions and provide information about parts and services

•Monitor the activities of the Sales team and assign work as appropriate

•Assess the performance of the Sales team and facilitate their development by providing opportunities for training and development.

•Undertake additional responsibilities as required.

المهارات

•Experience and knowledge in Parts sales is a must and parts product handling preferably heavy equipment a plus.

•General understanding of automotive parts

•Awareness of safety policies and procedures

•Supervisory ability

•Ability to use inventory information on a computer screen and can locate parts by checking parts numbers.

•Good communications skills in person and on telephone

•Willingness to initiate calls to customers to give and receive information.

•Ability to effectively communicate with all other departments in the retail facility.

•Is able to work independently managing his or her time and work flow.

•Detail oriented

•Computer skills Microsoft Office Inventory systems

وصف الشركة

We are a major Group of companies established in Qatar for many years. We operate in a number of market sectors including Technology products and services Automotive Energy Industrial Supplies Heavy Equipment and Furniture. The company imports stores markets sells and delivers products on behalf of a number of internationally recognized manufacturers and provides a variety of design installation support maintenance and repair services associated with these products

via http://ift.tt/WHD5fJ

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