Customer Service PR Agent

About the Job

• Answering parents and studentsnbsp questions suggesting information about the school services systems and operations.


• Maintains customer records by updating account information.


• Resolvesnbsp problems by clarifying theparents studentsnbsp complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution.


• Recommends potential sloutions to management


• Prepares product or service reports by collecting and analyzing customer information.


• prepare surveys and annalyze results.


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  Job Requirements
  

  
  

  
  
  • Excellent English
  
  
  • French is a plus
  
  
  • Very presentable
  
  
  • excellent communication skills
  
  
  • multitasking
  
  
  • problem solving
  
  
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    Keywords Customer Service Customer Care Customer Support Public Relations PR
    

    
    

    Company Profile

    
    

    The Canadian International School of Egypt is home to students from junior kindergarten to grade 12. Graduation from CISE provides its students with the Canadian “Ontario Secondary School Diploma” as the school is registered with the Ontario Ministry of Education in Canada. The education curriculum is delivered identically as if the school were sitting in Toronto or in Canada’s capital Ottawa.
    
    CISE teachers are Canadian with Canadian university degrees they are graduates of Canadian Teachers Colleges and are members of the Ontario College of Teachers. The Egyptian Ministry of Education has certified CISE to provide an Ontario Canadian education in Egypt. CISE is listed in the Egyptian Directory of Acceptance into Universities and Colleges.
    
    Canadian education is ranked within the top three systems offered the world and first in English speaking countries. CISE students are accepted to universities all over the world.
    
    
    

    
    

    
    

    
    
    
    
  
  

  
  

  
  

  
  
  
  

http://ift.tt/1fGcmmn

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