Field Service Engineer – USLCS Job

Job Description Job Number 1837618Business GE HealthcareBusiness Segment Healthcare Eastern amp African Growth MarketsAbout Us GE Healthcare's Healthcare Systems business provides a wide range of technologies and services for clinicians and healthcare administrators that can help caregivers improve the consistency quality and efficiency of patient care everywhere. These technologies help provide fast noninvasive ways for doctors to see broken bones diagnose trauma cases in the ER view the heart and its function or identify the early stages of cancers or brain disorders. With Xray digital mammography CT MR and Molecular Imaging technologies GE creates industryleading products that allow clinicians to see inside the human body more clearly than ever. In addition with efforts in ultrasound ECG bone densitometry patient monitoring interventional imaging incubators and infant warmers respiratory care anesthesia management and a wide range of technologies and services for clinicians and healthcare administrators GE's Healthcare Systems business enables clinicians to provide better care for millions of patients every day from wellness check ups to advanced diagnostics to lifesaving treatment.

Quality

GE Healthcare is committed to Quality and Compliance in every decision we make amp every action we take believing that this benefits patients customers and our business.

We support Quality and Compliance in all that we do through two fundamentals

The Spirit acirc128brvbar the integrity of our products processes and actions

The Letter acirc128brvbar the adherence to the rules to make sure our products and practices are in compliance with applicable laws and regulations.

What makes GE Healthcare different? Leadership amp Learning Learning is more than a classroom activity. It's how we come together to embrace change develop skills for change and get energized. GE spends more than 1 billion annually in employee development and leadership training.

What makes GE Healthcare different? Highintegrity business practices Ours is an invigorating high performance environment that emphasizes highintegrity business practices. We seek to lead in workplace and marketplace integrity by respecting the human rights of everyone touched by our business and by enforcing legal and financial compliance.Posted Position Title Field Service Engineer USLCSCareer Level ExperiencedFunction ServicesFunction Segment Field ServicesLocation Saudi ArabiaU.S. State China or Canada Provinces City JeddahPostal Code 21423Relocation Assistance NoRole SummaryPurpose In this role the Field Service Engineer is responsible for developing and maintaining strong interpersonal relationships with customer representatives ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area.Essential Responsibilities Technical Maintains all models specific to a modality in the assigned area.. ElectronicMechanical Total system level troubleshooting on complex multisymptom problems. Customer satisfaction Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers. LCT Assists in Account Sales visits helps train others where necessary identify Sales opportunities and communicate to account team. Business growth Assists in the growth and direction of business in hisher geographic area. Productivity Responsible for Warranty and PMS contract cost control. Administration Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts. Installation Plays a leading role in complex and multifuntional rooms. Shares best practices. Maintain effective quality systems and programs compliant with ISO 9001 standard according to the GE Service Quality Policy Statement.



Quality Specific Goals Aware of and comply with the GEHC Quality Manual Quality Management System Quality Management Policy Quality Goals and applicable laws and regulations as they apply to this job typeposition. Complete all planned Quality amp Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization. Identify and report any personal quality or compliance concerns immediately to the Quality Organization. Insure timely dispatch closure. Ensure completion of all field modifications instructions FMI's within prescribed timeframe. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps providing solutions when possible.QualificationsRequirements Required Qualifications





Qualified to Degree level or equivalent



Technical analytical skills.



24 years Field Services experience.



Comprehensive knowledge of a specific modality or multimodalities.



Sought by others for guidance and advice.



Profiency in English.



Ability to work independently with minimum direction.



High work standards and quality.



Initiative and motivation.



Plans and organizes work effectively.



Excellent communications listening and interpersonal skills.



Strong Customer skills deals tactfully and effectively with differences of opinion influences rather than directs.Additional Eligibility Qualifications Desired Characteristics

Job SegmentsMaintenance Medical Technologist Respir more...

GE

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