نحن نعمل جاهدا على ان نختصر لك الطريق فى الوصول الى الوظيفة المنشوده التى تبحث عنها لذا قمنا بإنشاء محرك بحث خاص بالموقع مدعوم شركة جوجل للبحث فى جميع الوظائف التى يتم نشرها على الموقع لذا يمكنك وبكل سهولة الوصول الى وظيفة فى مجال عملك من هنا.
إرشادات يمكنك اتباعها لتسهيل عملية البحث عن وظيفة
- اكتب فى محرك البحث بالأسفل كلمات تدل على المجال الذى ترغب فيه
الأمثلة بالاسفل هى مجرد امثلة للبحث يمكنك تعديلها او الاضافة عليها
البحث عن طريق استخدام التخصص مثل:
وظائف للمحاسبين
وظائف للصيادلة
البحث عن طريق إستخدام المكان:
وظائف فى فنادق
وظائف شاغرة فى دبى
وظائف فى بنوك
وظائف فى شركة اتصالات
وظائف فى السفارة الأمريكية
أبحث عن وظيفة فى مجالك بإستخدام صندوق البحث بالأسفل
ابحث عن وظيفة في مجالك
Custom Search
2 أبريل 2015
Client Service Mgr Affluent
Job Description
⢠Prioritize processing for all Priority amp International banking customer's needs amp requirements.
⢠Ensure opening of accounts within the PIB TAT on eBundle with minimal errorsescalations.
⢠Ensure usage of CEMS for enhanced customer relationship management.
⢠Attend huddles with the assigned team.
⢠Support in Investment processing.
Key objectives
⢠Ensure 100 satisfactory service provided for Customer amp RM'sTM's.
⢠Ensure customer calls are addressed timely and appropriately on the same day.
⢠Ensure all accounts are open within agreed TAT 3 days.
⢠Ensure all account opening documents are checked as per the checklist amp copy to be filed before submission.
⢠Ensure all E forms are processed in CEMS within agreed TAT and follow up to be done on timely base within the stakeholders.
⢠Ensure CMO referrals are reverted on the same day.
⢠Ensure all delegated CSM perform call backs for CMO referrals and send for processing on the same day.
⢠Check and scan all investments subscription redemption documentation for accuracy.
⢠Ensure complete adherence to communicated processes and policies.
⢠Identify and adopt better controls for daytoday operations.
⢠Ensure timely and accurate escalation of service issues that cannot be resolved by CSM to Head Sr.CSM.
⢠All complaints all logged within timely basis on CEMS.
⢠Provide daily update of instructions received and processed to RM'sTM's to ensure nothing has been left without responding.
⢠Ensure daily updating of general MIS eBundle MIS.
⢠Ensure within 3 working days all clients are called by the delegated CSM as an introduction call and daily MIS updated accordingly.
⢠Ensure document storage retention management policies are followed.
Key Roles amp Responsibilities
Enter roles and responsibilities
Qualifications amp Skills
Enter qualifications and skills
How To Apply
You can search and view current opportunities across our organisation and apply immediately by visiting http://ift.tt/168LXNs and selecting Careers. To help speed up your application please note the following
You will need to log in or register if you are visiting our careers site for the first time before you can apply for a specific role
Some roles may require you to undertake an online talent assessment in addition to completing the application form to facilitate this process it is preferable that you provide us with an email address as part of your contact information
We will ask you about your education career history and skills and experience it may be helpful to have this information at hand when completing your application
It usually takes 15 20 minutes to complete the application form you can save your application at any time and return to complete it at your convenience.
Closing Dates
The closing date for applications is 16042015. Please note all closing dates are given in Hong Kong time GMT 8 hours. We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.
Diversity amp Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture each employee can develop a sense of belonging and have the opportunity to maximise their personal potential
via http://ift.tt/1F6vuWB
⢠Prioritize processing for all Priority amp International banking customer's needs amp requirements.
⢠Ensure opening of accounts within the PIB TAT on eBundle with minimal errorsescalations.
⢠Ensure usage of CEMS for enhanced customer relationship management.
⢠Attend huddles with the assigned team.
⢠Support in Investment processing.
Key objectives
⢠Ensure 100 satisfactory service provided for Customer amp RM'sTM's.
⢠Ensure customer calls are addressed timely and appropriately on the same day.
⢠Ensure all accounts are open within agreed TAT 3 days.
⢠Ensure all account opening documents are checked as per the checklist amp copy to be filed before submission.
⢠Ensure all E forms are processed in CEMS within agreed TAT and follow up to be done on timely base within the stakeholders.
⢠Ensure CMO referrals are reverted on the same day.
⢠Ensure all delegated CSM perform call backs for CMO referrals and send for processing on the same day.
⢠Check and scan all investments subscription redemption documentation for accuracy.
⢠Ensure complete adherence to communicated processes and policies.
⢠Identify and adopt better controls for daytoday operations.
⢠Ensure timely and accurate escalation of service issues that cannot be resolved by CSM to Head Sr.CSM.
⢠All complaints all logged within timely basis on CEMS.
⢠Provide daily update of instructions received and processed to RM'sTM's to ensure nothing has been left without responding.
⢠Ensure daily updating of general MIS eBundle MIS.
⢠Ensure within 3 working days all clients are called by the delegated CSM as an introduction call and daily MIS updated accordingly.
⢠Ensure document storage retention management policies are followed.
Key Roles amp Responsibilities
Enter roles and responsibilities
Qualifications amp Skills
Enter qualifications and skills
How To Apply
You can search and view current opportunities across our organisation and apply immediately by visiting http://ift.tt/168LXNs and selecting Careers. To help speed up your application please note the following
You will need to log in or register if you are visiting our careers site for the first time before you can apply for a specific role
Some roles may require you to undertake an online talent assessment in addition to completing the application form to facilitate this process it is preferable that you provide us with an email address as part of your contact information
We will ask you about your education career history and skills and experience it may be helpful to have this information at hand when completing your application
It usually takes 15 20 minutes to complete the application form you can save your application at any time and return to complete it at your convenience.
Closing Dates
The closing date for applications is 16042015. Please note all closing dates are given in Hong Kong time GMT 8 hours. We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.
Diversity amp Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture each employee can develop a sense of belonging and have the opportunity to maximise their personal potential
via http://ift.tt/1F6vuWB
