Customer service Representative 4 Dubai

About the Job

• Attracts potential customers by answering product and service questions suggesting information about other products and services.


• Opens customer accounts by recording account information.


• Maintains customer records by updating account information.


• Resolves product or service problems by clarifying the customer's complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution.


• Maintains financial accounts by processing customer adjustments.


• Recommends potential products or services to management by collecting customer information and analyzing customer needs.


• Prepares product or service reports by collecting and analyzing customer information.


• Contributes to team effort by accomplishing related results as needed.


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  Job Requirements
  

  
  

  Males Females
  
  age between 2135 Years Old .
  
  Good Command in English .
  
  Passion to work for retail business .
  
  ambitious full understanding for customer needs .
  
  able to interact with multinational culture .

  
  

  Company Profile

  
  

  Since its inception in 2005 Sharaf DG has come a long way and achieved many milestones to become one of the leading powerhouse retailers in the region.
  
  UAE’s first ever BigBox concept started its journey as a 15000 sq ft electronics store in Dubai. The brand’s perseverance and hard work has paid off with 26 stores in UAE and Bahrain today and more in the offing.
  
  
  

  
  

  
  

  
  
  
  

http://ift.tt/1A2gnQK

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