Service Desk Agent

Job Description

• A reputed Company in UAE nbspis looking for a Service Desk Agent


• Job Location UAE


• Gender Male Female


• The agent is responsible for providing focused technical support and exceptional customer service in an SLA driven environment


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  Qualifications

  
  

  
  
  • Residents in UAE are preferred
  
  
  • Transferable Visa
  
  
  • Ability to work under pressure and meet deadlines and handleresolve conflict and problems as they arise
  
  
  • Working knowledge of Service Now or other enterprise level ticketing systems
  
  
  • Working within a multiple customer delivery environment a plus.
  
  
  • Experience with various computer hardware platforms
  
  
  • Ability to work independently and as a team
  
  
  • Customer Service Skills
  
  
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    via http://ift.tt/1gM8Wjm
    
    
  
  

  
  
  
  

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