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29 أكتوبر 2013
Director of Operations
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Description
SNCLavalin Operations and Maintenance is recognized as one of Canada's leading outsourced operations and maintenance solutions experts a division of SNCLavalin Group Inc. the largest engineering and construction firm in Canada and one of the five largest in the world. We continue to grow our business globally.
Our team members across the country and the globe deliver superior service to every one of our clients. Our people are vital to our success and we build teams that are second to none. Our team embraces challenges and is engaged in working together to contribute to our business objectives.
SUMMARY OF POSITION
The Director of Operations is responsible for the implementing Strategic Business Plans establishing objectives and managing performance while fostering a team approach to consistently improve the facility operations. They must also maintain strong culture of Health amp Safety in the work place for ClientCustomers employees and contractors.
RESPONSIBILITIES
Provides superior leadership and management of the Facility Complex.
Plans organizes develops and controls activities to accomplish integrated strategic objectives and to optimize the utilization of resources.
Directs the development and participates in reviewing and approving the short and long range operating objectives.
Leads coaches and develops a team to ensure operational tasks are delivered on time within scope and budget.
Monitors all work in progress to ensure that quality code and operational standards are met.
Oversees the development and implementation of manpower planning and management development programs to meet key objectives.
Identifies key employees and candidates and plans for their long term development.
Reviews and evaluates performance on a continuing basis and establishes proper measures of performance counsels directorsmanagers as to execution of programs and when necessary provides direction for modification in work plans or implementation of contingency plans in accordance with prevailing business conditions.
Conducts and maintains such relationships with key stakeholders within the industry and trade associations representatives of government customers and vendors as necessary in the overall management of the facility complex.
Manages and coach Managers and is accountable for their performance and the performance of their frontline teams.
Works closely with the Managers to develop a superior knowledge of and capability to understand the needs of client and customers.
Works closely with Managers and client to deliver superior client services and ensure positive relationships with client and customer.
Works with Managers to identify capital projects and programs to maintain building assets and ensure ongoing reliability through a robust program of Property Inspections and Building Condition Reporting.
Oversees the completion and updating of Building Condition Reports and associated annual reviews as well as participation in development of tenant Emergency and Security Operations Procedures.
Oversees and ensures reliability of client customers assets at all times through a proactive Preventative and Corrective maintenance program.
Oversees all operations of utilities plant.
Manages all aspects of Risk Management and Environmental Compliance up to LEED Platinum.
Manages the FM Contract with the Client ensures KPI's and other contractual requirements are met.
Manages the Service levels and ensure contract amendments are prepared and approved as requested.
Oversees budgeting forecasting and reporting of operating expenses including expense participation and annual reconciliation.
Manages all financial elements of the property including revenue generation cost controls and financial performance.
Maintains tight oversight on labour and expenses to ensure favorable financial results.
Establishes targets and strategies to drive the Operations team to identify operational energy reduction initiatives and implement as early as possible to maximize savings.
QUALIFICATIONS
Engineering andor technical diploma in facility or industrial maintenancemanagement.
10 years experience in a similar environment where a building is considered Iconic or unique and is of similar high visibility.
5 years experience in managing LEED Certified BuildingsProperties.
Strong client relationship management skills.
Management of complex contracts is essential.
BOMA certification or equivalent is desirable.
English speaking and writing is mandatory Arabic speaking would be an asset.
Proven success in expanding and diversifying client base.
Proven success in evolving in a multi cultural environment.
Demonstrated ability to develop and maintain strong relationships at all levels.
Demonstrated sound business judgment analytical expertise and high degree of comprehension to develop clear concise and practical solutions.
Comprehensive knowledge of applicable policies and procedures with specialized knowledge of organization supervision and administrative systems and maintenanceconstruction practices.
Solid verbal and written communication skills.
Ability to manage change effectively
Ability to work efficiently in a constant evolving and ambiguous environment.
Strong analytic and problem solving skills.
Professional tactful and diplomatic when dealing with internal and external Clients.
more...
EJ
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