Professional Operations Manager of Food & Beverage

Responsible for supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed. • Assists in the ordering of F&B supplies, cleaning supplies and uniforms. • Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures. • Supports and supervises an effective monthly self-inspection program. • Operates all department equipment as necessary and reports malfunction. • Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met. • Encourages and builds mutual trust, respect, and cooperation among team members. • Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Ensures and maintains the productivity level of employees. • Ensures all team members/ supervisors understand the brand specific philosophy. • Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them. • Celebrates and fosters decisions that result in successes as well as failures. • Communicates areas that need attention to staff and follows up to ensure understanding. • Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements. • Establishes and maintains open, collaborative relationships with employees. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service. • Follows property specific second effort and recovery plan.

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