Software Quality Analyst & Tester

Primary Roles and Responsibilities:  Play a major role to improve quality, functionality, reliability and usability of software products.  Conduct software compatibility tests with programs, hardware, operating systems, or network environments.  Create or maintain databases of known test defects.  Design, develop and execute comprehensive test plan with systematic QA methodology.  Perform thorough test case execution and analysis report.  Analyze test results to assure quality of existing and new functionalities.  Identify, analyze, and document problems with program function, output, online screen, or content.  Investigate customer problems referred by technical support.  Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.  Provide feedback and recommendations to developers on software usability and functionality.  Update automated test scripts to ensure currency.  Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.

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