Assistant Front Office Manager

Assistant Front Office Manager The Baglioni Hotel urgently needs the services of a devoted and hardworking Assistant Front office Manager. Description Main tasks and responsibilities of the employee operations Assist the front office manager. In charge of all front desk operations. Dispatch courier mails and keep record of them. Coordinate ID and other visitor’s cards. Answering questions about the companies’ policies services and handling of any client complains. Come up with financial rate create budget and decide which departments receive certain allocations. Train front office employees on better customer service. Oversee front desk operations and ensure client receives 100 satisfaction. Resolve client complains in a timely manner and respond on time to any complaints. Participate in interacting with guests and ensuring that shift duties are handled by front desk employees. Handle guest security and create functional emergency procedures. Handle all of the company’s petty cash. In charge of faxing documents to various locations on a timely manner. QualificationsEducation LanguagesDesirable Skills Hospitality experience strong guest orientation Highly responsible. At least one year experience in the international hospitality industry Previous experience in a similar role is essential with 5 star hotelresort exposure highly desirable. English is preferred. Any other language is most welcome. We offer Within Baglioni Hotel Group we have an open and supportive working climate where trust is a key word. We offer excellent primary and secondary remuneration an extensive development and social plan and a pleasant and informal work environment in an international setting. If you are interested in working for an exciting challenging and fast growing company with a passionate team then apply within via http://ift.tt/1HpRAsa

شارك هذه الصفحة وتابعنا على صفحاتنا الرسمية

شارك الموضوع →

تويت

تابعنا →

إنشر الموضوع →