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Custom Search
31 مارس 2015
Relationship Manager Priority
Job Details
Department Priority Banking Sales
Grade 6
Reports To Shadi Hittini
Job Description
⢠Acquiring growing and deepening Priority Banking customer relationships through effective relationship management
⢠Focus on the analysis and satisfaction of Priority Customers' financial as well as investment needs and objectives.
⢠Provide the face of the Bank to the high net worth customers of the Bank.
⢠Products involved are ISBAFX NTB Ac Liability products and any new launches.
Key responsibilities
Acquisition amp Sales Management
⢠Generate new business to achieve defined targets in terms of no. of customers volumes and revenue.
⢠Achieve the Targets set in terms of product mix active passive ratio liability targets no. of transactions.
⢠Induction of all NTB new customers brought in by the Branches amp Direct Sales team.
⢠Achieve best in class productivity in order to maximize the efficacy of the sales process.
⢠Achieve the budgeted cross sell targets consistency and penetration.
⢠Aggressive Sales call plans to acquire large prospective customers through referrals.
⢠Ensure coverage of customer base in accordance with the approved contact plans.
⢠Update amp maintain all Sales MIS Calls Prospects Attritions Business Done etc.
⢠Maintain and update customer information on C Manager. Accurate and timely generation of reports.
⢠Activation of dormant accounts.
⢠Constantly updated product and process knowledge by successfully attending Tests Quizzes Certifications.
Customer Relationship Building
⢠Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.
⢠Effectively meeting customer expectations and handling reduction of customer complaints.
⢠Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
⢠Manage the portfolio to derisk against attrition and achieve stability of book.
⢠Have complete knowledge of the customer base in terms of the profile demographics amp psychographics and assets in the Bank and in other places.
⢠Serve as the onepoint contact to the High Net Worth customers of the Bank.
Compliance and Risk
⢠Ensure KYCAML updates proper zero error documentation.
⢠Updating the C Manager adhering to the Contact Management Plan.
⢠Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.
⢠Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.
⢠Ensure full awareness of all policies relating to operational risk sales processes antimisselling etc and comply with the same.
⢠Read understand and comply with all provisions of the Group Code of Conduct.
Key Roles amp Responsibilities
Enter roles and responsibilities
Qualifications amp Skills
Enter qualifications and skills
How To Apply
Everything that matters to you in your career and in life matters to us. Join us as a Relationship Manager and we'll support you to get where you want to go and to be more of the person you aspire to be.
You can search and view current opportunities across our organisation and apply immediately by registering or logging in to our careers website http://ift.tt/1aXd50c. To help speed up your application please note the following
You will need to log in or register if you are visiting our careers site for the first time before you can apply for a specific role
Some roles may require you to undertake an online talent assessment in addition to completing the application form to facilitate this process it is preferable that you provide us with an email address as part of your contact information
We will ask you about your education career history and skills and experience it may be helpful to have this information at hand when completing your application
It usually takes 15 20 minutes to complete the application form you can save your application at any time and return to complete it at your convenience.
Closing Dates
The closing date for applications is 14042015. Please note all closing dates are given in Hong Kong time GMT 8 hours. We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.
Diversity amp Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture each employee can develop a sense of belonging and have the opportunity to maximise their personal potential
via http://ift.tt/1C27AJy
Department Priority Banking Sales
Grade 6
Reports To Shadi Hittini
Job Description
⢠Acquiring growing and deepening Priority Banking customer relationships through effective relationship management
⢠Focus on the analysis and satisfaction of Priority Customers' financial as well as investment needs and objectives.
⢠Provide the face of the Bank to the high net worth customers of the Bank.
⢠Products involved are ISBAFX NTB Ac Liability products and any new launches.
Key responsibilities
Acquisition amp Sales Management
⢠Generate new business to achieve defined targets in terms of no. of customers volumes and revenue.
⢠Achieve the Targets set in terms of product mix active passive ratio liability targets no. of transactions.
⢠Induction of all NTB new customers brought in by the Branches amp Direct Sales team.
⢠Achieve best in class productivity in order to maximize the efficacy of the sales process.
⢠Achieve the budgeted cross sell targets consistency and penetration.
⢠Aggressive Sales call plans to acquire large prospective customers through referrals.
⢠Ensure coverage of customer base in accordance with the approved contact plans.
⢠Update amp maintain all Sales MIS Calls Prospects Attritions Business Done etc.
⢠Maintain and update customer information on C Manager. Accurate and timely generation of reports.
⢠Activation of dormant accounts.
⢠Constantly updated product and process knowledge by successfully attending Tests Quizzes Certifications.
Customer Relationship Building
⢠Build and deepen relationships with existing Priority Customers to achieve increase in share of wallet and revenues.
⢠Effectively meeting customer expectations and handling reduction of customer complaints.
⢠Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
⢠Manage the portfolio to derisk against attrition and achieve stability of book.
⢠Have complete knowledge of the customer base in terms of the profile demographics amp psychographics and assets in the Bank and in other places.
⢠Serve as the onepoint contact to the High Net Worth customers of the Bank.
Compliance and Risk
⢠Ensure KYCAML updates proper zero error documentation.
⢠Updating the C Manager adhering to the Contact Management Plan.
⢠Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.
⢠Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.
⢠Ensure full awareness of all policies relating to operational risk sales processes antimisselling etc and comply with the same.
⢠Read understand and comply with all provisions of the Group Code of Conduct.
Key Roles amp Responsibilities
Enter roles and responsibilities
Qualifications amp Skills
Enter qualifications and skills
How To Apply
Everything that matters to you in your career and in life matters to us. Join us as a Relationship Manager and we'll support you to get where you want to go and to be more of the person you aspire to be.
You can search and view current opportunities across our organisation and apply immediately by registering or logging in to our careers website http://ift.tt/1aXd50c. To help speed up your application please note the following
You will need to log in or register if you are visiting our careers site for the first time before you can apply for a specific role
Some roles may require you to undertake an online talent assessment in addition to completing the application form to facilitate this process it is preferable that you provide us with an email address as part of your contact information
We will ask you about your education career history and skills and experience it may be helpful to have this information at hand when completing your application
It usually takes 15 20 minutes to complete the application form you can save your application at any time and return to complete it at your convenience.
Closing Dates
The closing date for applications is 14042015. Please note all closing dates are given in Hong Kong time GMT 8 hours. We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.
Diversity amp Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture each employee can develop a sense of belonging and have the opportunity to maximise their personal potential
via http://ift.tt/1C27AJy
