Communications Officer

Job context We are looking for a dynamic communications professional who can bring a fresh and creative outlook to our internal digital communications and all social media forums.

Job responsibilities

• Manage and monitor both the internal and external digital communications mediums including but not limited to website all social media forums mobile application and mobile application conceptual development and implementation interactive walls etc. Provide feedback advice and interact on social media platforms in responding within prescribed timely manner.


• Work directly with Marketing Operations Manager of the university to plan and execute crisis management procedures for communication with both internal and external stakeholders.


• Develop workflows for digital communication procedures for every medium utilized.


• Develop strategies and programs for all university digital applications including but not limited to website all social media forums mobile application and mobile application conceptual development and implementation interactive walls etc.


• Implementing all procedures for digital communication interactions for all mediums.


• Daily monitoring of all digital mediums.


• Ensure high standard of customer relationship management with all internal and external stakeholders.


• Coordination with external agencies.


• Carrying out daily and weekly data analysis and reporting of activity of all social media forums.


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