Reservation / Flight Agent

A reservation sales agent is responsible for assisting customers with purchasing travel arrangements, events or accommodations. This might include purchasing airline, bus or train tickets, booking hotel accommodations, reserving tables at a restaurant . or other performance event. They might recommend additional or alternative services to customers. Duties: Processes reservations from the sales office, other hotel departments, and travel agents. Handling client reservations over the phone . Make telephone calls to the potential customers Good Communication and Negotiation Skills and able to work under pressure.Problem-Solving Skills: Reservation agents will have to solve customer issues, sometimes without seeing the actual problem first hand. Being able to problem solve with a customer will help your job.



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