Flight Support Senior Coordinator

Job Description

The Flight Support Senior Coordinator manages

the day to day operation of the crew briefing area

Major areas of responsibility include

• Flight crew notification alerts and briefing once reported for
  
  duty


• Cabin crew notification alerts and briefing once reported for
  
  duty


• Operational team notification alerts relevant to crew
  
  processing through the briefing area


• Device management to support Operations


• Supplemental data management to support Operations


• Comail processing


• Crew briefing areanbsp upkeep


• Final pont of UAE requirement compliance regarding Immigration
  
  paperwork and processing
  
  
  

  
  
  Primary Objectives

  
  

  
  
  • Promote a positive working relationship with Immigration
    
    Police officials
  
  
  • Suggest and develop efficiency proposals ndash both financial and
    
    workload related
  
  
  • Support On Time Performance through positive action and issue
    
    intervention
    
    
    

    
    
    Specific Responsibilities of the Job

    
    

    
    
    • Flight crew notification alerts and briefing
    
    
    • Ensure briefing packs are available prepared and complete prior
      
      to crew report
    
    
    • Liaise with NCC Crew Control and Dispatch over discrepancies or
      
      issues
    
    
    • Be a focal for issue or query resolutuion
    
    
    • Provide clear and consistant communication during disruption
    
    
    • Cabin crew notification alerts and briefing
    
    
    • Ensure briefing packs are available prepared and complete prior
      
      to crew report
    
    
    • Liaise with NCC and Crew Control over discrepancies or issues
    
    
    • Be a focal for issue or query resolutuion
    
    
    • Provide clear and consistant communication during disruption
    
    
    • Operational team notification alerts relevant to crew
      
      processing through the briefing area
    
    
    • Monitor status of crew reported for dutynbsp standby crew responding to call in
    
    
    • Alert if issues relating to crew or device availability are
      
      likely to affect operations
    
    
    • Provide a plan for deficiency or issue resolution
    
    
    • Device management to support Operations
    
    
    • Be the focal for EFB mobile Onpos and other known devices
      
      required for operations
    
    
    • Ensure sufficient units exist for the known flying programme
    
    
    • Ensure serviceability of units and reporting of defects
    
    
    • Act as first point of troubleshooting and repair if possible
    
    
    • Monitor unit return and proactively address misplaced or
      
      potentially lost units
    
    
    • Supplemental data management to support Operationsnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbsp
    
    
    • As operations require ensure additional documents provided by Departments
      
      are available for the intended crew
    
    
    • Comail processing
    
    
    • Receive and distribute DXB departing Comail
    
    
    • Ensure correct paperwork for all items being dispatched
    
    
    • Receive and validate returned mail
    
    
    • Crew briefing areanbsp upkeep
    
    
    • Ensure the areas used for crew briefing are able to support
      
      operations
    
    
    • Review and monitor equipment status for defects and repair
      
      requirements
    
    
    • Ensure sufficient stock of consumable goods
    
    
    • Clear used or unneceesary paperwork and ensure briefing cubicle
      
      usability
    
    
    • Final pont of UAE requirement compliance regarding Immigration
      
      paperwork and processing
    
    
    • Prepare and validate GenDec production
    
    
    • Monitor crew status versus planned crew to ensure provision of
      
      accurate and up to date data
    
    
    • As required monitor APP data submission and approval
      
      
      

      
      
      Required Knowledge Skills and Abilities

      
      

      
      
      • Above average skills in Team work Coordination
      
      
      • Excellent skills in Communication Attention to detail and
        
        Quality IT
      
      
      • Demonstrated ability to Rapidly adapt and revise plans
      
      
      • Demonstrated ability to Follow procedures and recommend
        
        enhancement adjustments
      
      
      • General knowledge of Office administratoon
        
        
        

        
        
        Education and Experience

        
        

        
        
        • GCSE or equivalent
        
        
        • 1 years experience in a similar or Operations based role
          
          airline of aviation focused vendor preferential
          
          
          

          
          
          Work Environment

          
          

          
          
          • A normally office based role operating at DXB and DWC. The
            
            position is shift based which can require day and night shift patterns.
          
          
          • The area can become noisy.
          
          
          • Airsi more...
            

            AJS

            
            

            
            
            
            
            via http://ift.tt/1hh9XEN

            
            
          
          

          
          
          
          
        
        

        
        
        
        
      
      

      
      
      
      
    
    

    
    
    
    
  
  

  
  
  
  

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