Zone Operations Leader Qatar

Business Segment

Healthcare Eastern African Growth Markets

About Us

What do you envision for your future? At GE Healthcare we strive to see life more clearly. Our healthymagination vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing healthcare costs increasing access and improving quality and efficiency around the world. We are a 17 billion unit of General Electric Company NYSE GE employing more than 46000 people worldwide and serving healthcare professionals in more than 100 countries. We believe in our strategy and we'd like you to be a part of it. As a global leader GE can bring together the best in science technology business and people to help solve one of the world's toughest challenges and shape a new age of healthcare. Something remarkable happens when you bring together people who are committed to making a difference they do! At work for a healthier world.

Role SummaryPurpose

Manage assigned customer service area through leadership and development of team field engineers biomedical technicians field technicians etc. Create an environment to achieve ultimate customer loyalty. Provide leadership in setting and achieving assigned goals in the profitable installation maintenance and repair of GEHC products and the growth of the service contract base.

Essential Responsibilities

Accountable for positive leadership of direct reports to include ongoing direction coaching and career development. Drives business results accountable for CM and manages customer relationships within area of responsibility Owns operational processes PM completion FE Tool utilization parts return. Leads and cultivates a culture of GE Values and integrity. Leverage internal relationships to enhance business performance and customer experiences. Promotes a safe working environment and ensures compliance with applicable EHS policies and procedures. Develop metrics on field service profitability and resource models to maximize productivity. Lead and develop infrastructurebackroom in support of technical requirements. Responsible of Cash and Past dues actions and follow up Escalation resolution Owns and guarantees the quality of the IB data for the zone MUST Participates in the deployment and management of the EOL program in the zone Distributor management drive distributor to achieve results and liase between GE and distributor Must have Level 1 XRay Technical Support Project Management

QualificationsRequirements

1. Bachelor's degree and at least 4 years of leadership experience in management or indvidual leadership role or equivalent defined as High School DiplomaGED and 6 years progressive experience with leadership experience direct or indirect or technical experience. 2. Ability to develop and execute multiple priorities and approaches to meet objectives 3. Exceptional interpersonal skills 4. Willingness to travel within your specified geographic region

Desired Characteristics

1. MBA 2. Prior field sales or field service experience 3. Proven leadership and ability to orchestrate resources and motivate teams 4. An inclusive leader that builds a connection to the workforce through personal involvement and trust 5. Proven ability to influence and drive change through exceptional written and verbal communication skills 6. Demonstrated tendency to challenge the status quo and drive constant improvement in process and ability to achieve organizational goals 7. Ability to develop and execute multiple priorities and approaches to meet objectives 8. Direct customer relationship experience 9. Proven ability to effectively communicate across a distributed workforce

Skills

via http://qatar.tanqeeb.com/jobs-in-qatar/doha/003325354.html

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