Communication Specialist

The job’s objective is to Support RCREEE setting, designing and implementing its communication strategy and products. Coordination for RCREEE Internal and External Communication Ensure the communication plan implementation, play the role of the plan coordinator. Monitor information flow throughout the department and different sources to all communication and marketing tools and platforms Create and manage online platforms to serve internal and external communications of RCREEE RCREEE Stakeholders Database and Customer Relation Management Manages and updates RCREEE CRM system, ensuring that contact information is updated, segmented, and correct based. Expands stakeholders database through different techniques based on communications strategy and stakeholders mapping RCREEE Marketing Tools Contributes to developing and maintaining a consistent brand image, contents, key messages and communication strategies across different channels. Drafts marketing and communications collateral materials for the organization’s main projects, and products including online contents, press releases, reports, and brochures. Develop and improve RCREEE printed marketing materials (brochures, flyer …etc) in terms of content management and production Develops and improve email marketing tools Develop and improve newsletters for higher open and click rates through searching for news, blogs, publications about RCREEE member states and interesting events. Manages and maintains online presence through websites, directories, links popularity in terms of strategy, contents, and promotion Manages and maintains RCREEE social media channels and design strategies and campaigns for increase RCREEE outreach through these channels Promotes and increase download rate of RCREEE publications through different techniques Manages and executes customer satisfaction and impact evaluation surveys Answers customers inquiries on the media email Develop project specific marketing and tools campaigns according to each project plan RCREEE Website: Maintaining and providing technical management for RCREEE's database applications, web-based applications, and information systems built on Drupal, Moodle and WordPress platforms. Monitoring and recovering downtime of the servers. Protecting and recovering from any security issues on the servers. Contacting the ISP for any issue related to network or operating system. Ensuring best practices in technical data integration with other partner platforms. Suggesting and implementing new or improved features in different RCREEE web products, including design, development etc. related to new development and/or modifications requested on RCREEE's applications and information systems. Ensuring content management and data migration if required in coordination with relevant technical and operational teams. Suggesting knowledge management and technology procurements and coordination to ensure cost efficient and technology optimum choices for RCREEE knowledge management tools, online channels and infrastructure. Carrying out training workshops and training in-house staff members if required. Supporting technical and scientific meetings, conferences or capacity building and training activities and represent RCREEE, when needed. Helping in other relevant IT related technical tasks as required. Ensuring content management and data migration if required in coordination with relevant technical and operational teams. Ensure that the online portals are functional and working properly Provide analytical reports on the traffic and nature of users of the website and manage the Google analytics accounts Manages and updates Organization related websites with new initiatives, publications, stories, events and media coverage Maintains analytics system and report and recommends strategies to improve its performance RCREEE is an equal opportunity employer and qualified women are strongly encouraged to apply. To apply please send the following to hr@rcreee.org with “Communications Specialist” as a subject line: Detailed CV Cover letter highlighting relevant work experience Sample of work portfolio

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