Executive Manager

 Leadership • Participate with the Board of Directors in developing a vision and strategic plan to guide the organization • Identify, assess, and inform the Board of Directors of internal and external issues that affect the organization • Act as a professional advisor to the Board of Director on all aspects of the organization's activities • Foster effective team work between the Board and the Executive Director and between the Executive Director and staff • In addition to the Chair of the Board, act as a spokesperson for the organization • Conduct official correspondence on behalf of the Board as appropriate and jointly with the Board when appropriate • Represent the organization at community activities to enhance the organization's community profile  Operational management • Oversee operational plan which incorporates goals and objectives that work towards the strategic direction of the organization • Ensure that the operation of the organization meets the expectations of its clients, Board and Funders • Oversee the efficient and effective day-to-day operation of the organization • Draft policies for the approval of the Board and prepare procedures to implement the organizational policies; review existing policies on an annual basis and recommend changes to the Board as appropriate • Ensure that company and clients’ files are securely stored and privacy/confidentiality is maintained. • Provide support to the Board by preparing meeting agenda and supporting materials  Program planning and management • Oversee the planning, implementation and evaluation of the organization's programs and services • Ensure that the programs and services offered by the organization contribute to the organization's mission and reflect the priorities of the Board • Monitor the day-to-day delivery of the programs and services of the organization to maintain or improve quality • Oversee the planning, implementation, execution and evaluation of special projects  Human resources planning and management • Determine staffing requirements for organizational management and program delivery • Oversee the implementation of the human resources policies, procedures and practices including the development of job description for all staff • Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations • Recruit, interview and select staff that have the right technical and personal abilities to help further the organization's mission • Ensure that all staff receives an orientation to the organization and that appropriate training is provided • Implement a performance management process for all staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review • Coach and mentor staff as appropriate to improve performance • Discipline staff when necessary using appropriate techniques; release staff when necessary using appropriate and legally defensible procedures  Financial planning and management • Work with staff and the Board (Finance Committee) to prepare a comprehensive budget • Work with the Board to secure adequate funding for the operation of the organization • Research funding sources, oversee the development of fund raising plans and write funding proposals to increase the funds of the organization • Participate in fundraising activities as appropriate • Approve expenditures within the authority delegated by the Board • Ensure that sound bookkeeping and accounting procedures are followed • Administer the funds of the organization according to the approved budget and monitor the monthly cash flow of the organization • Provide the Board with comprehensive, regular reports on the revenues and expenditure of the organization • Ensure that the organization complies with all legislation covering taxation and withholding payments • Community relations/advocacy • Communicate with stakeholders to keep them informed of the work of the organization and to identify changes in the community served by the organization • Establish good working relationships and collaborative arrangements with community groups, funders, politicians, and other organizations to help achieve the goals of the organization  Risk management • Identify and evaluate the risks to the organization's people (clients, staff, management), property, finances, goodwill, and image and implement measures to control risks • Ensure that the Board of Directors and the organization carries appropriate and adequate insurance coverage • Ensure that the Board and staff understand the terms, conditions and limitations of the insurance coverage

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