Director of Operations

Oversee activities directly related to making products and providing services. Handling the day to day F&B operations. Surveys, reviews and analyzes market trends, customer needs and comments in order to be proactive and adapt with business intelligence. Manages the operations of the boat in order to maximize profitability and to ensure superior guest service and product quality. Develops, recommends, and manages Blue Nile boat’s annual/long term operations, sales and marketing, revenue, expense and profit goals to meet / exceed owner and corporate management expectations Increases revenue by close monitoring of unit terms performance. Interacts in a positive way with all team members to ensure a luxury guest experience Manages staff, preparing work schedules and assigning specific duties. Manages performance issues that arise within the management team Sets the standard operating procedure and check that all the team members comply with that procedure. Monitors and improves customer and staff satisfaction levels at outlet level to increase retention.

via JOBS-EG http://ift.tt/1KyivoL

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