Call Center Agent For BANK

The job done by the call center agent includes answering of both inbound and outbound calls. Making calls to the new potential customers on the behalf of products sell etc. A call center agent must be proactive in responding and handling to different queries of the customers. Within the working hours a call center agent must be available to respond to the customers calls. He or she must be fully aware of the company’s policies and procedures on the behalf of products and services.

Skills

Thus the call center agents require various skills in order to ensure that they can handle their task quite efficiently in high pressure environments.

Must be selfmotivated

Must be aware of how to approach new potential customers

Excellent communication skills

Always provide information in an efficient and accurate manner

Must be aware of every aspect related to the organization in

This job is posted in the following Specialties

Customer Service



via http://ift.tt/1MYZmhe

شارك هذه الصفحة وتابعنا على صفحاتنا الرسمية

شارك الموضوع →

تويت

تابعنا →

إنشر الموضوع →