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13 أبريل 2014
SiteService Engineer
About Company
Invensys is a global technology company that works in partnership with a broad range of industrial and commercial customers to design and supply advanced technologies that optimise their operational performance and profitability. From oil refineries and power stations to mining companies and appliance manufacturers our marketleading software systems and controls enable our customers to monitor control and automate their products and processes thereby maximising safety efficiency reliability and ease of use.
Job Description
Description Provides highly visible customer support through the performance of onsite installation commissioning SAT and service support as well as overseeing any necessary diagnoses troubleshooting service and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers needs and clarifies if the responsibility for problem resolution falls to sales personnel customer support reps or engineers. This job may include any aspect of field support and is not limited to system hardware and software PCs and networkingwireless networking. Qualifications KNOWLEDGE Learns to use professional concepts. Applies company policies and procedures to resolve routine issues. JOB COMPLEXITY Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internall more...
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