Bowling Receptionist

Schedule services for individuals and large groups using spasalon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservationscancellations list throughout the day inform providers of last minute changes and resolve scheduling issues as needed by working with supervisormanager. Check in guests for appointments confirm first and last name and provide general spa orientation to guests upon arrival. Promote and sell spasalon services. Obtain assigned bank and ensure accuracy of contracted monies obtain change required for expected business level and keep bank secure at all times. Process guest payments for spasalon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance scan and drop receipts with Accounting. Notify Engineering of maintenance and repair needs. Report accidents injuries and unsafe work conditions to manager.

Skills

Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests' service needs assist individuals with disabilities thank guests with genuine appreciation. Speak with others using clear and professional language answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

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