ICT Engineer

Job descriptionJob Description ICT Engineer for School Minimum Experience Over 5 years hands on experience in maintaining ICT Infrastructure Servers Data Voice cabling Data Switches Wireless Access Points Access point Controllers Routers Firewall Internet Lines PCs Laptops Tablet PCs Printers Peripherals Multimedia Projectors Interactive Whiteboards Robotics Video Conferencing System Digital Signage AV equipment etc. Microsoft Server Operating Systems Server Security and Server based applications include Windows NT20002003 AdvancedEnterprise Antivirus for Servers File Server and Database. Key Responsibilities • Install configure and maintain servers PCs peripherals IT toolsequipment packaged software antivirus utilities software tools and software patches. • Install administer and upgrade the computer network infrastructure. • Troubleshoot problems arising from hardware software application systems network infrastructure virus and security related attacks • Install reinstall and configure packaged software and applications antivirus software utilities and patches. • Update antivirus systems software and other software updates when required. • Setup user accounts and profiles for users. • Assign priorities to problems reported based on the severity and coordinate with the concerned parties GEMSIT vendors suppliers etc. where required in tracking and resolving the problem. • Provide user support Admin Academic assist users in the appropriate use of systemsapplications Intranet and Internet usage and provide them the best possible solutions to their IT related issues problems. • Respond to queries on the status of the problem or service request. • Provide technical support for software projects at the school. • Communicate with users in assessing their ongoing needs recommend best practiceseffective solutions and implement these to produce the desired results. • Setup and ensure the strict compliance of procedures related to daily backup and other periodic routines Software patches data transfers interchange port import export and restoration from backups when required. • Assist the school in updating their websites as required. • Train users in the appropriate use of hardware network Intranet internet standard software packages and software tools. • Record monitor and control software licenses purchased and used and notify GEMSIT when upgrades renewals are required. • Coordinate and interact with GEMSIT for all school matters related to IT policy systems integration and networking group wide IT infrastructure purchases upgrades warranty condemnation and replacements new technology and more...

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